Onsite Services

services_onsiteAudits and assessments are conducted to evaluate the risks at a production facility, and to determine if goods have been manufactured under fair labor conditions. These audit findings provide you with the information you need to make important sourcing decisions, and help to identify and address non-compliance issues such as hours of work, wages, fair and equal treatment, and health, safety and environmental concerns.

We conduct these services globally, focusing on Apparel and Footwear, Jewelry and Accessories, Food and Beverage, Consumer Products, Toys and Electronics. We also have experience with a range of initiatives, including the FLA, FJATA, ICTI, SA8000, WRAP, SMETA, Responsible Business Alliance (formerly EICC), and others.

To audit, assess, and improve workplace conditions, Insite provides
the following services:

Save

  • Social Audits
  • Pre-Assessments
  • Remediation Verification Audits
  • Issue-Specific Audits
  • Fire Safety Assessments
  • Management Systems Assessments
  • Security Assessments (C-TPAT)

Social audits help to measure and report on a manufacturer’s social compliance and ethical performance, initiating the compliance dialogue between brands, retailers, and their supply chain partners.

Area-of-focus2Insite’s local compliance specialists conduct social audits across a wide range of industries throughout the Americas, Asia and the Indian Subcontinent. Using a multi-tiered auditing approach, our compliance specialists employ current and effective auditing methods and techniques to corroborate evidence, applying the cultural sensitivity required for successful social audits. Further, they have the discipline to consider their own inherent cultural biases, biases that might otherwise cause them to unwittingly overlook basic factory conditions.

At Insite we take a deeper approach to auditing that goes beyond a scorecard or checklist model. To create true transparency, we work through the entire audit process with the supplier, taking the time to explain issues of concern, providing possible solutions and answering any questions as they arise. Audits are conducted against the compliance standards set forth by our clients or recommended by Insite, and include opening and closing meetings with management, observation and physical inspection of the facility, comprehensive document and record review and confidential worker interviews. We adhere to International Labor Organization (ILO) standards, United Nations conventions, and regional laws and regulations, and take into consideration all known regional challenges and supplier histories.

Related Topics:
Management Systems Assessments
Risk Assessments
Remediation Management
Our Integrity Program

Pre-Assessments provide a quick snapshot of the working conditions of a supplier, and are particularly useful when a client elects to go factory-direct instead of sourcing through an agent.

Used to evaluate the compliance potential of a supplier, pre-assessments are conducted prior to establishing a new supplier relationship and focus on core issues such as hiring policies and healthy and safe working conditions. Pre-assessments culminate in a corrective action plan (CAP) recommending areas for improvement which, if requested, can be provided to the supplier regardless of whether or not a client decides to place any orders with them.

Related Topics:
Risk Assessments
Social Audits

Remediation Verification Audits seek to ensure that all initial audit findings have been successfully addressed.

When issues of non-compliance are discovered, the Insite compliance specialist will report on the context of the finding (e.g., the severity, frequency, or location of the reported events), and provide recommended remediation steps. In some instances, suppliers may be able to satisfy the requirements of their remediation plans by submitting photographs or documentation; often, a follow-up onsite verification audit will be required.

Related Topics:
Remediation Management
InsiteCMS Online Management System

Issue-Specific Audits target particular concerns, allowing for a more comprehensive investigation and giving our clients a clearer understanding of the steps needed to remediate a given issue.

Issue-Specific.tabOur recommendation to conduct an issue-specific audit is often based on known regional trends (e.g., reliance on migrant workers, a history of ethnic discrimination). It may also be based on a pattern of non-compliance findings for a given vendor/supplier, or an initial audit that calls for closer scrutiny. Issue-specific audits can be used to identify the root cause of uncovered discrimination, to address evidence of forced labor, or to address ineffective health and safety procedures.

Related Topics:
Management Systems Assessments
Fire Safety Assessments
Security Assessments (C-TPAT)
Training

Fire Safety Assessments focus specifically on fire precautions, a crucial aspect of overall factory safety across the globe.

Fire-AssessmentsBecause fires can happen at any time, unannounced visits are especially important when it comes to assessing potential hazards.  Our fire safety assessments provide a comprehensive review of a facility’s fire and electrical safety, and diagnose where immediate or ongoing corrective actions need to occur. These visits consist of a thorough evaluation of the factory, warehouses, storage canteens and dormitories, and focus on fire safety equipment and practices, building maintenance, fire equipment and electrical equipment upkeep. During the assessment any immediate concerns are explained, and corrective actions are provided to factory management.

Our compliance specialists also examine the company’s policies, procedures, and management systems surrounding fire safety, and conduct a detailed review of all associated documentation, including review of certificates and procedures that demonstrate compliance with country and international fire safety regulations.  At the assessment’s conclusion we present our findings, along with specific recommendations for developing risk-based fire safety policies and procedures.

Related Topics:
Vendor and Supplier Training
Issue-Specific Audits

Management Systems Assessments get to the root cause of non-compliance issues rather than simply identifying the symptoms.

Management-Systems-AssessmentsManagement system deficiencies can be a key cause of non-compliance, and may lead to systemic and potentially critical issues.  All of our compliance specialists are trained to evaluate the comprehensiveness and suitability of a factory’s management systems, which includes identifying if a required system is in place and if the supporting policies, procedures, and methods are effective.

Management systems assessments promote transparency and have the potential to result in sustainable change.  At the conclusion of each assessment, Insite formulates a recommended strategy for narrowing any system gaps discovered during the factory visit, with an emphasis on cooperation between Insite and factory management, a first step toward encouraging supplier ownership of the compliance process.

Related Topics:
Special Projects
Remediation Management
InsiteCMS Online Management System

Supply chain security is a growing concern among brands, retailers and their supply chain partners. Establishing and maintaining an effective supply chain security program can help reduce risk.

Security-CTPATC-TPAT is a voluntary government-business initiative to build cooperative relationships that strengthen and improve both the overall security of the international supply chain and the United States border. Insite provides onsite security assessments and counsels businesses on the development of effective supply chain security programs to meet the criteria of C‐TPAT, the U.S. Customs-Trade Partnership Against Terrorism.

Related Topics:
Issue-Specific Audits
Risk Assessments

 

  • Social Audits
  • Pre-Audits
  • Remediation Verification Audits
  • Issue-Specific Audits
  • Fire Safety Assessments
  • Management Systems Assessments
  • Security Assessments (C-TPAT)

Social audits help to measure and report on a manufacturer’s social compliance and ethical performance, initiating the compliance dialogue between brands, retailers, and their supply chain partners.

Area-of-focus2Insite’s local compliance specialists conduct social audits across a wide range of industries throughout the Americas, Asia and the Indian Subcontinent. Using a multi-tiered auditing approach, our compliance specialists employ current and effective auditing methods and techniques to corroborate evidence, applying the cultural sensitivity required for successful social audits. Further, they have the discipline to consider their own inherent cultural biases, biases that might otherwise cause them to unwittingly overlook basic factory conditions.

At Insite we take a deeper approach to auditing that goes beyond a scorecard or checklist model. To create true transparency, we work through the entire audit process with the supplier, taking the time to explain issues of concern, providing possible solutions and answering any questions as they arise. Audits are conducted against the compliance standards set forth by our clients or recommended by Insite, and include opening and closing meetings with management, observation and physical inspection of the facility, comprehensive document and record review and confidential worker interviews. We adhere to International Labor Organization (ILO) standards, United Nations conventions, and regional laws and regulations, and take into consideration all known regional challenges and supplier histories.

Related Topics:
Management Systems Assessments
Risk Assessments
Remediation Management
Our Integrity Program

Pre-audits provide a quick snapshot of the working conditions of a supplier, and are particularly useful when a client elects to go factory-direct instead of sourcing through an agent.

Used to evaluate the compliance potential of a supplier, pre-audits are conducted prior to establishing a new supplier relationship, and focus on core issues such as hiring policies and healthy and safe working conditions. Pre-audits culminate in a corrective action plan (CAP) recommending areas for improvement which, if requested, can be provided to the supplier regardless of whether or not a client decides to place any orders with them.

Related Topics:
Risk Assessments
Social Audits

Remediation Verification Audits seek to ensure that all initial audit findings have been successfully addressed.

When issues of non-compliance are discovered, the Insite compliance specialist will report on the context of the finding (e.g., the severity, frequency, or location of the reported events), and provide recommended remediation steps. In some instances, suppliers may be able to satisfy the requirements of their remediation plans by submitting photographs or documentation; often, a follow-up onsite verification audit will be required.

Related Topics:
Remediation Management
InsiteCMS Online Management System

Issue-Specific Audits target particular concerns, allowing for a more comprehensive investigation and giving our clients a clearer understanding of the steps needed to remediate a given issue.

Issue-Specific.tabOur recommendation to conduct an issue-specific audit is often based on known regional trends (e.g., reliance on migrant workers, a history of ethnic discrimination). It may also be based on a pattern of non-compliance findings for a given vendor/supplier, or an initial audit that calls for closer scrutiny. Issue-specific audits can be used to identify the root cause of uncovered discrimination, to address evidence of forced labor, or to address ineffective health and safety procedures.

Related Topics:
Management Systems Assessments
Fire Safety Assessments
Security Assessments (C-TPAT)
Training

Fire Safety Assessments focus specifically on fire precautions, a crucial aspect of overall factory safety across the globe.

Fire-AssessmentsBecause fires can happen at any time, unannounced visits are especially important when it comes to assessing potential hazards.  Our fire safety assessments provide a comprehensive review of a facility’s fire and electrical safety, and diagnose where immediate or ongoing corrective actions need to occur. These visits consist of a thorough evaluation of the factory, warehouses, storage canteens and dormitories, and focus on fire safety equipment and practices, building maintenance, fire equipment and electrical equipment upkeep. During the assessment any immediate concerns are explained, and corrective actions are provided to factory management.

Our compliance specialists also examine the company’s policies, procedures, and management systems surrounding fire safety, and conduct a detailed review of all associated documentation, including review of certificates and procedures that demonstrate compliance with country and international fire safety regulations.  At the assessment’s conclusion we present our findings, along with specific recommendations for developing risk-based fire safety policies and procedures.

Related Topics:
Vendor and Supplier Training
Issue-Specific Audits

Management Systems Assessments get to the root cause of non-compliance issues rather than simply identifying the symptoms.

Management-Systems-AssessmentsManagement system deficiencies can be a key cause of non-compliance, and may lead to systemic and potentially critical issues.  All of our compliance specialists are trained to evaluate the comprehensiveness and suitability of a factory’s management systems, which includes identifying if a required system is in place and if the supporting policies, procedures, and methods are effective.

Management systems assessments promote transparency and have the potential to result in sustainable change.  At the conclusion of each assessment, Insite formulates a recommended strategy for narrowing any system gaps discovered during the factory visit, with an emphasis on cooperation between Insite and factory management, a first step toward encouraging supplier ownership of the compliance process.

Related Topics:
Special Projects
Remediation Management
InsiteCMS Online Management System

Supply chain security is a growing concern among brands, retailers and their supply chain partners. Establishing and maintaining an effective supply chain security program can help reduce risk.

Security-CTPATC-TPAT is a voluntary government-business initiative to build cooperative relationships that strengthen and improve both the overall security of the international supply chain and the United States border. Insite provides onsite security assessments and counsels businesses on the development of effective supply chain security programs to meet the criteria of C‐TPAT, the U.S. Customs-Trade Partnership Against Terrorism.

Related Topics:
Issue-Specific Audits
Risk Assessments